Repairing a vehicle after a collision involves estimates, insurer approval, and quality checks. Knowing the process helps you advocate for a proper repair.
Choose a shop
You may choose any repair shop in California. Insurer-recommended shops can streamline the process and may carry a guarantee, but they are not required — you have the right to select your own.
Estimate and supplements
The shop provides an estimate; hidden damage discovered during repair may require a supplement approved by the insurer before the additional work is covered. This is normal and keeps the repair transparent.
Quality check
After repairs, inspect the work in good light and confirm everything matches the final approved estimate. If you had rental reimbursement, coordinate the rental return with the repair completion date.
